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We can remotely control most PC or server. This frees your employee from wrestling with the problem, the risk of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support.
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The hidden cost of lost time and productivity due to technical problems is the single largest expense of business technology.
With ITG you have the benefits of a fully staffed IT department, at a tiny fraction of the cost - and for much less than it's costing you to function without qualified IT support. We are at your service 24 hours a day, 365 days a year. When you do have a problem, there's just one number to call, any time of day or night.
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Our services are both proactive and reactive.
We remotely monitor over 700 aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.
We arrive on site as needed and stay there until the problem is fully resolved.
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